What you need to know when migrating off Oracle IPM 10g

The last version of the Oracle IPM 10g product baseline reaches the end of Premier Support in just a couple of months. All previous versions including those from Stellent and Optika are no longer supported. I wanted to send along some information that might be helpful in understanding the Oracle support lifecycle, support dates, and some high level information about migrating off of the IPM 10g platform.

The Oracle Fusion Middleware Support lifecycle has three phases:
1) Premier Support – in this phase Oracle provides:
• New “dot” release versions with bug fixes and enhancements
• Standard break/fix patching
• Certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email)

2) Extended Support (additional support fees may apply) – in this phase Oracle provides:
• NO new “dot” release versions or enhancements
• Standard break/fix patching
• NO certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email)

3) Lifetime/Sustaining Support – in this phase Oracle provides:
• NO new “dot” release versions
• NO standard break/fix patching
• NO certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email) Continue reading