Why I Love Electronic Forms!

I love electronic forms!

I love being able to not just fill out, but also submit forms electronically either from my PC or my tablet. It’s easy to change information if I mistype something or need to change information. With paper forms, you typically have to reprint the page and enter in all the information again. I can’t tell you how many times I’ve screwed up filling out a paper form and had to redo it. There’s also something nice about being able to click the “Submit” button at the end and not have to print and mail a document in and double-check to make sure it was received on the other end a few days later.

I’ve noticed that more companies and organizations are turning to electronic forms for both consumers and constituents. Users can fill out forms and attach relevant documents or information to the form and in some cases, even sign the form right then and there, no printing necessary! Continue reading

Steve Jobs and Promoting Insanely Great Software Quality

“You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.” (Steve Jobs, 1989)

“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” (Steve Jobs, 1997)

“[If you’re lucky, when you grow up you’ll discover one simple fact: Everything around you that you call life was made up by people that were no smarter than you and you can change it, you can influence it, you can build your own things that other people can use.” (Steve Jobs, 1994)

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Few people in recent history have made the impression Steve Jobs did. He was a thunderous, hypersonic force in a world of (relatively speaking) slow-motion quiet, leaving behind a vibrant legacy of astonishing dimensions and changing not only the way people communicate, but the very way people think about communicating in the world of information interchange.

The first two quotes highlight the difficulty of transforming a process/idea into mass-marketable software. Further, they show that for the past twenty years or so, the process of building software has not changed appreciably. One can search the Internet, scanning for the one definitive article that outlines the perfect strategy and methodology for software development, marketing and deployment. With the millions of people working diligently the past twenty-plus years in the tech world to codify any and all matters, it seems that would be doable. OK. Go ahead and look. I’ll wait. And, if the past is any indicator of future performance, twenty years from now I’ll still be waiting and you’ll be howling, foaming-at-the-mouth mad, surrounded by seriously alarming piles of used, fermenting pizza boxes and empty soda bottles. And the only one who will still love you is your Mom. Maybe. Software development can be likened to being chased by a rabid Rottweiler while trying to catch an over-amped cat jonesing for tuna when you have one leg in a cast and the cat isn’t inclined to be caught and the Rottweiler seriously wants to turn your good leg into its new, favorite chew toy, you know? Continue reading

Is it a batch, a document, a page or a file?

“The ability to save compound documents blurs the definition of “pages”, which is sometimes confusing for knowledge workers.”

The ILINX product suite, as well as most content management systems, saves content in batches. A batch can contain one or more documents and a document can contain one or more pages.

“This made complete sense when we we’re all saving only TIFF images.”

ILINX has the ability to store diverse file types in a single compound document. This includes standard image file formats along with virtually any type of electronic document, such as Microsoft ® Word, Excel, PowerPoint, Text, Video, audio, web content, etc. What used to be pages in a document may now include, as an example, a single page TIFF, a Word document with 35 pages, and a PowerPoint document with 12 pages, all combined into and saved as a single compound document that displays as three pages when indexing.

“We just might have to think about revising our terminology to keep up with all the advances in content management.”

Robert Hughet
Quality Assurance Mgr.
ImageSource, Inc.