Why I Love Electronic Forms!

I love electronic forms!

I love being able to not just fill out, but also submit forms electronically either from my PC or my tablet. It’s easy to change information if I mistype something or need to change information. With paper forms, you typically have to reprint the page and enter in all the information again. I can’t tell you how many times I’ve screwed up filling out a paper form and had to redo it. There’s also something nice about being able to click the “Submit” button at the end and not have to print and mail a document in and double-check to make sure it was received on the other end a few days later.

I’ve noticed that more companies and organizations are turning to electronic forms for both consumers and constituents. Users can fill out forms and attach relevant documents or information to the form and in some cases, even sign the form right then and there, no printing necessary! Continue reading

Pre-ECM Project Checklist: Object Storage Decision

We’re going to add one more item to our pre-ECM project checklist:

1) Where should we store our content?

Database storage used to be expensive.  In the 1950’s, the cost per megabyte of storage exceeded $10,000/MB.  Today, the cost has dropped to a few cents.  Not only have storage costs dropped, so have memory costs as they have followed the same price drop as storage.  Taking advantage of lower costs; most DB manufacturers have begun offering high performance in memory databases (IMDB – In-Memory Database).

From an ECM perspective; because of the higher database costs, content storage solutions were designed to use databases to store only the metadata or the index values associated with content, and the actual files and documents were stored on cheaper file storage devices.   While lowering costs, this approach meant that ECM solutions were forced with managing, synchronizing, backing up, and designing applications where index values were one place and the actual documents, audio/video files were somewhere else. Continue reading

Getting Rid of Legacy Systems

I recently watched a segment on King 5 News around how some government agencies are using legacy systems for their day-to-day work. The article was highlighting the software program used at the Department of Licensing to process vehicle registrations, however, there are a number of additional agencies that are using legacy programs and platforms for their day-to-day processes. The segment went on to discuss how expensive it would be to update all of those systems. Continue reading

Looking for an Oracle IPM replacement?

You have hundreds of thousands, maybe tens of millions, of documents in your old Oracle IPM 10g system with only 6 months before Oracle closes the support door on that product forever. Or maybe you’re running an Optika Acorde or Stellent IBPM system which has been out of support for years. You’ve looked at the new Oracle 11g platform and it’s too heavy, complex, and missing many key capabilities that you need, features like: external searching with Linked Servers, COLD support, Office and .NET integration points, easy setup and maintenance, and a workflow system that is actually usable for someone without a PhD. Oracle is clearly, and publically, going in a different direction and moving away from traditional enterprise imaging and transactional content management.

And even if you knew of an appropriate replacement technology, how are you going to migrate all of that content out of IPM without disrupting your business? What product vendor is going to know enough about your old IPM system to be able to get the content , applications, saved searches, workflows and profiles moved to their platform? Oh, and you don’t want simply to replacement on product for another – you want a good return on this migration investment!

ImageSource has been delivering and servicing Optika Acorde, Stellent IBPM, and Oracle IPM systems for nearly 20 years (don’t get me started on eMedia!). We recognized Oracle’s change in direction several years ago and have created the perfect replacement solution for the retiring 10g product. The ILINX suite offers the same content management capabilities as IPM but goes way beyond that. In fact, ILINX is more powerful, easier to deploy, use, and maintain, with better scalability, 100% browser-based, built-in retention management, more secure, free mobile clients, cloud-ready, built on the latest Microsoft technologies.. I could go on and on.

Check it out for yourself at www.ilinx.com

Join the dozens of other Oracle IPM customers that have made the easy switch to a better, more powerful ILINX solution!

Randy Weakly
VP of Software Development
ImageSource, Inc.

Moving To The Cloud

For some interesting reading, range about the Internet for articles detailing the way the software world has changed in the past few years with the success of companies like Facebook and similarly ubiquitous, social-node technologies. Those companies have fostered the advent of the DevOps strategy, which is more a paradigm shift in corporate culture than merely a mechanical development/quality assurance/deployment strategy, and it demonstrates a new way of thinking about deployment scaling using the cloud (with an unbelievable number of servers available) while maintaining an aggressive development schedule. Sprint-cycle application development and cloud-based deployment are the order of the day for these newer entities. No longer does dev sit in a development cycle of a year or more, but rather a cycle that is measured in months at most, or weeks – even days. Getting customer-requested features quickly into the product and out to the customers is still job one, but – Oh, hey! – the difference in implementation! Ben Horowitz Article “How Software Testing Has Changed”
Continue reading

What becoming PMP certified means to me

There is a point in many Project Manager’s careers where they are considered certified “Project Manager Professional” (PMP®) according to the world’s leading professional associations for project management; Project Management Institute (PMI®). This certification takes time, dedication, experience and mentored guidance to see it through and should not be taken lightly. The title of PMP® after my name is something I have been striving toward for years. With the guidance that the ImageSource family has provided along with the experience through ILINX implementations, I am now merely a few weeks away from achieving my goals rather than years. I have heard that the upcoming test is going to be difficult, tricky and challenging, but I know that with the support of my mentors at ImageSource and the knowledge I have gained through ECM technologies, I will pass with flying colors.

If you are a Project Manager looking to become PMP certified, you can find more information about testing, registering and more here!

Jen Hilt
Project Manager
ImageSource, Inc.

Is it a batch, a document, a page or a file?

“The ability to save compound documents blurs the definition of “pages”, which is sometimes confusing for knowledge workers.”

The ILINX product suite, as well as most content management systems, saves content in batches. A batch can contain one or more documents and a document can contain one or more pages.

“This made complete sense when we we’re all saving only TIFF images.”

ILINX has the ability to store diverse file types in a single compound document. This includes standard image file formats along with virtually any type of electronic document, such as Microsoft ® Word, Excel, PowerPoint, Text, Video, audio, web content, etc. What used to be pages in a document may now include, as an example, a single page TIFF, a Word document with 35 pages, and a PowerPoint document with 12 pages, all combined into and saved as a single compound document that displays as three pages when indexing.

“We just might have to think about revising our terminology to keep up with all the advances in content management.”

Robert Hughet
Quality Assurance Mgr.
ImageSource, Inc.