The Top 5 Mistaken Beliefs About Content Management

Gain control of unstructured content

Your company may or may not have a strategy for managing content, the unstructured information streaming in and out of all areas of your organization on a daily basis. It’s likely you at least have a partial strategy where one or more of your departments is capturing and storing some type of unstructured information for later retrieval.

In a world where the use of digital channels is enabling companies to synthesize large amounts of information in seconds, organizations are making it a top priority to gain control of that rogue 80%, which is the approximate amount of unstructured information slipping through the cracks. This information is not easily accessible because it is scattered and isolated in departmental or personal file systems. This is the information you should be arming your employees with so they can do their jobs.

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Two Birds, One Stone: ILINX eForms

ILINX has yet another tool to enable capture anywhere your work takes you. ILINX eForms is a flexible, user-friendly electronic forms software for the capture, processing and delivery of data, images, even signatures. It can do so in a variety of ways, by using a keyboard, a finger or stylus on a touchscreen (using Intelligent Character Recognition or ICR) and even a database lookup. It allows you to add an attachment, or take a picture and embed it in the form. And ILINX eForms can be accessed on a variety of devices, from desktop to tablet to smartphone. Did I mention it is flexible?

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Why I Love Electronic Forms!

I love electronic forms!

I love being able to not just fill out, but also submit forms electronically either from my PC or my tablet. It’s easy to change information if I mistype something or need to change information. With paper forms, you typically have to reprint the page and enter in all the information again. I can’t tell you how many times I’ve screwed up filling out a paper form and had to redo it. There’s also something nice about being able to click the “Submit” button at the end and not have to print and mail a document in and double-check to make sure it was received on the other end a few days later.

I’ve noticed that more companies and organizations are turning to electronic forms for both consumers and constituents. Users can fill out forms and attach relevant documents or information to the form and in some cases, even sign the form right then and there, no printing necessary! Continue reading

Pre-ECM Project Checklist: Object Storage Decision

We’re going to add one more item to our pre-ECM project checklist:

1) Where should we store our content?

Database storage used to be expensive.  In the 1950’s, the cost per megabyte of storage exceeded $10,000/MB.  Today, the cost has dropped to a few cents.  Not only have storage costs dropped, so have memory costs as they have followed the same price drop as storage.  Taking advantage of lower costs; most DB manufacturers have begun offering high performance in memory databases (IMDB – In-Memory Database).

From an ECM perspective; because of the higher database costs, content storage solutions were designed to use databases to store only the metadata or the index values associated with content, and the actual files and documents were stored on cheaper file storage devices.   While lowering costs, this approach meant that ECM solutions were forced with managing, synchronizing, backing up, and designing applications where index values were one place and the actual documents, audio/video files were somewhere else. Continue reading

Getting Rid of Legacy Systems

I recently watched a segment on King 5 News around how some government agencies are using legacy systems for their day-to-day work. The article was highlighting the software program used at the Department of Licensing to process vehicle registrations, however, there are a number of additional agencies that are using legacy programs and platforms for their day-to-day processes. The segment went on to discuss how expensive it would be to update all of those systems. Continue reading

Looking for an Oracle IPM replacement?

You have hundreds of thousands, maybe tens of millions, of documents in your old Oracle IPM 10g system with only 6 months before Oracle closes the support door on that product forever. Or maybe you’re running an Optika Acorde or Stellent IBPM system which has been out of support for years. You’ve looked at the new Oracle 11g platform and it’s too heavy, complex, and missing many key capabilities that you need, features like: external searching with Linked Servers, COLD support, Office and .NET integration points, easy setup and maintenance, and a workflow system that is actually usable for someone without a PhD. Oracle is clearly, and publically, going in a different direction and moving away from traditional enterprise imaging and transactional content management.

And even if you knew of an appropriate replacement technology, how are you going to migrate all of that content out of IPM without disrupting your business? What product vendor is going to know enough about your old IPM system to be able to get the content , applications, saved searches, workflows and profiles moved to their platform? Oh, and you don’t want simply to replacement on product for another – you want a good return on this migration investment!

ImageSource has been delivering and servicing Optika Acorde, Stellent IBPM, and Oracle IPM systems for nearly 20 years (don’t get me started on eMedia!). We recognized Oracle’s change in direction several years ago and have created the perfect replacement solution for the retiring 10g product. The ILINX suite offers the same content management capabilities as IPM but goes way beyond that. In fact, ILINX is more powerful, easier to deploy, use, and maintain, with better scalability, 100% browser-based, built-in retention management, more secure, free mobile clients, cloud-ready, built on the latest Microsoft technologies.. I could go on and on.

Check it out for yourself at www.ilinx.com

Join the dozens of other Oracle IPM customers that have made the easy switch to a better, more powerful ILINX solution!

Randy Weakly
VP of Software Development
ImageSource, Inc.

Moving To The Cloud

For some interesting reading, range about the Internet for articles detailing the way the software world has changed in the past few years with the success of companies like Facebook and similarly ubiquitous, social-node technologies. Those companies have fostered the advent of the DevOps strategy, which is more a paradigm shift in corporate culture than merely a mechanical development/quality assurance/deployment strategy, and it demonstrates a new way of thinking about deployment scaling using the cloud (with an unbelievable number of servers available) while maintaining an aggressive development schedule. Sprint-cycle application development and cloud-based deployment are the order of the day for these newer entities. No longer does dev sit in a development cycle of a year or more, but rather a cycle that is measured in months at most, or weeks – even days. Getting customer-requested features quickly into the product and out to the customers is still job one, but – Oh, hey! – the difference in implementation! Ben Horowitz Article “How Software Testing Has Changed”
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