Please don’t make this mistake in your business. It will RUIN you.

This is so true…lest we forget the importance of feedback, especially from our customer.

Please don’t make this mistake in your business. It will RUIN you.

by Derek Halpern | Follow Him on Twitter Here

Every now and then, you stumble on something that makes you want to hit your head against the wall.

And it’s often when people make a large, glaring mistake. A mistake that should be self explanatory, but they make it anyway.

Here’s the full story…

Over on Facebook, I republished my video about why I think discounting is for idiots. And someone shared their opinion of my video:

bob

Now this is remarkable.

First, let’s talk about the big elephant in the room. They tell me I’m an idiot, and that they suggest businesses LIE to their customers.

But that’s not even the main point.

Instead, they’re not paying any mind to what I’m sharing because they don’t agree with it.

I’m not surprised by this though. There’s something known as selective exposure theory in psychology, and the long and short of it is: people look for information that affirms their pre-existing beliefs instead of contradicts them.

Now here’s the thing:

The mistake I’m sharing with you today has nothing to do with discounting. And it has nothing to do with lying.

Instead…

When you’re running your business, you should NEVER – and I mean NEVER – shoot down the advice of other people. Even if you think it doesn’t apply to you. Even if you think the other person is wrong.

Now this doesn’t mean you should believe everything you read.

Far from it.

I’m cynical. And skeptical. And everything I read, I take with a grain of salt. However, no matter how smart or dumb people sound, I always approach every scenario with the mindset of, “What can I learn from this?”

That’s why I read books about art history, copywriting, memoirs of fashion executives, and more.

Even if something doesn’t apply to me, I make it apply.

And that’s the secret.

If someone presents something to you that contracts what you know, you don’t have to change your mind and believe them. But you should ask yourself, “What do they know that I don’t?”

Even in this example, maybe they know something about discounting that I don’t. And even if they don’t, I still used their comments as a teachable moment for you.

So from this point forward, I implore you to never make the mistake this person made. I want you to use every experience as an opportunity to learn something new. Because in my experience, the best ideas comes from the dumbest things.

And I don’t want you to miss out on any of it.

Now here’s what I want you to do…

What’s one comment or critique you’ve received in your business (or life) that you didn’t agree with. How can you turn that into a teachable moment or a lesson? Leave a comment.

You can read the original article here.

Best Regards,

Robert Hughet
Quality Assurance Mgr.
ImageSource, Inc.

The Internet Just Isn’t That Big a Deal Yet: A Hard Look at Solow’s Paradox

An interesting and relevant article from Lifesize’s Simon Dudley.

The Internet Just Isn’t That Big a Deal Yet: A Hard Look at Solow’s Paradox
Robert Solow, Winner of the Noble Prize in Economics in 1987.

Robert Solow, Winner of the Noble Prize in Economics in 1987.

The Internet age has given us blisteringly fast connectivity to the World Wide Web, cloud computing, nearly instant collaboration and high definition face-to-face video communication with our peers around the world. Yet in terms of our rate of economic productivity, we have not only stalled in the past several years but also taken hugely dramatic dips. The promise of the Internet making everyone’s job easier and boosting economic advancement has not been met. Why?

The answer lies in a closer look at Solow’s Paradox. The concept was first described in 1987 by economist and author Robert Solow, who stated, “You can see the computer age everywhere but in the productivity statistics.” As it grew in popularity, Solow’s Paradox became defined as the “discrepancy between measures of investment in information technology and measures of output at the national level.” In particular, it asks why the rate of productivity increase appears to be slowing dramatically in the Internet age.

And that is undeniably true. According to an early November report from the Bureau of Labor Statistics, 2014’s third quarter business sector labor productivity increased at a 2.0 percent annual rate. Output increased 4.4 percent and hours worked increased 2.3 percent. From the third quarter of 2013 to the third quarter of 2014, productivity rose 0.9 percent as output and hours worked increased 3.0 percent and 2.1 percent, respectively. Continue reading

Is it a batch, a document, a page or a file?

“The ability to save compound documents blurs the definition of “pages”, which is sometimes confusing for knowledge workers.”

The ILINX product suite, as well as most content management systems, saves content in batches. A batch can contain one or more documents and a document can contain one or more pages.

“This made complete sense when we we’re all saving only TIFF images.”

ILINX has the ability to store diverse file types in a single compound document. This includes standard image file formats along with virtually any type of electronic document, such as Microsoft ® Word, Excel, PowerPoint, Text, Video, audio, web content, etc. What used to be pages in a document may now include, as an example, a single page TIFF, a Word document with 35 pages, and a PowerPoint document with 12 pages, all combined into and saved as a single compound document that displays as three pages when indexing.

“We just might have to think about revising our terminology to keep up with all the advances in content management.”

Robert Hughet
Quality Assurance Mgr.
ImageSource, Inc.

ILINX Capture Mobile for iOS and Android Update

ILINX Capture Mobile extends document capture, normally limited to scanners inside of your organization, out to mobile devices in the field.

  • Capture documents on your mobile device via its camera or existing photos folder
  • View and select batch profiles and associated document types live from your internal ILINX Capture system
  • Index and send documents directly into your ILINX Capture workflow for processing, all from your supported mobile device

ILINX Capture Mobile is great for city/county inspectors, accident photos, realtors, appraisers, or anyone needing to document information remotely or even just expedite travel expenses.

Look for the full details coming soon at: http://imagesourceinc.com/

Robert Hughet
Product Manager
ImageSource, Inc. 

New release versions of our ILINX products coming October 2013

Check out all of the new features in our upcoming release of ILINX products scheduled for “mid-late” October 2013.

Visit our website at: http://imagesourceinc.com/IlinxSoftware/index.htm for updates.