What you need to know when migrating off Oracle IPM 10g

The last version of the Oracle IPM 10g product baseline reaches the end of Premier Support in just a couple of months. All previous versions including those from Stellent and Optika are no longer supported. I wanted to send along some information that might be helpful in understanding the Oracle support lifecycle, support dates, and some high level information about migrating off of the IPM 10g platform.

The Oracle Fusion Middleware Support lifecycle has three phases:
1) Premier Support – in this phase Oracle provides:
• New “dot” release versions with bug fixes and enhancements
• Standard break/fix patching
• Certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email)

2) Extended Support (additional support fees may apply) – in this phase Oracle provides:
• NO new “dot” release versions or enhancements
• Standard break/fix patching
• NO certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email)

3) Lifetime/Sustaining Support – in this phase Oracle provides:
• NO new “dot” release versions
• NO standard break/fix patching
• NO certifications for new database, operating systems, Office versions etc.
• Technical Support (phone/web/email)

You can find the complete Oracle Fusion Middleware Support Lifecycle documented here:
http://www.oracle.com/us/support/library/057419.pdf
http://www.oracle.com/us/support/lifetime-support/index.html

For the Oracle IPM 10g product the Support dates are as follows:
1) Premier Support – May 2007 through December 2014
2) Extended Support – January 2015 through December 2015
3) Lifetime Support – January 2016 with no end date

You can find the complete Oracle Fusion Middleware Support Lifecycle time lines documented here (search for “Imaging and Process Management”):
http://www.oracle.com/us/support/library/lsp-middleware-chart-069287.pdf

I’ve also attached an Oracle document that describes some of the differences between IPM 10g and 11g and information about planning a migration:
Oracle Imaging and Process Management 11g Migration Guidelines

Randy Weakly
VP of Software Development
ImageSource, Inc.

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